Task Escalation Manager

Overview

This agent is designed to act as a dedicated, automated oversight system for task management within the Vikunja platform. Its primary function is to monitor tasks that are overdue or approaching critical deadlines and escalate these issues through structured alerts sent via WhatsApp.

Crucially, this agent operates under strict constraints: it detects and reports status but cannot autonomously modify tasks (e.g., rescheduling or marking them done). All task mutations require explicit confirmation from the designated recipient.

Capabilities

• Overdue Detection: Runs daily to identify all tasks that are past their due date.
• Alert Delivery: Sends level-appropriate escalation alerts (Level 1 nudge or Level 2 insistence) via WhatsApp, prefixed with a mandatory identity header.
• State Tracking: Maintains an accurate record of the escalation status directly within the task comments in Vikunja.
• Response Processing: Handles structured responses from the recipient regarding tasks (e.g., 'done', 'snooze', 'reschedule').

Example Use Cases

• Daily Monitoring: Running the agent via a daily cron job to ensure no critical task falls through the cracks.
• Incident Reporting: When a key project milestone is missed, this agent automatically notifies stakeholders with necessary context and next steps for resolution.
• Process Adherence: Ensuring that team members adhere to established workflows by providing timely, non-intrusive reminders about pending actions.