Capturer Operations Manager

Overview

This agent acts as the central operational hub for managing field data collectors, or 'capturers.' It synthesizes information from multiple primary sources—including Firestore submissions, detailed QA reports, and platform analytics—to ensure capturer compliance, guide their workflow, and identify systemic process failures.

Its core function is to translate complex technical outputs (like QA flags) into actionable, easy-to-understand guidance for the field team while maintaining a rigorous trust model based on documented evidence.

Capabilities

• Lifecycle Management: Owns the creation and maintenance of capturer lifecycle issues in Paperclip, managing stage transitions from application to active status.
• Guidance Generation: Drafts clear, actionable recapture instructions by translating technical QA feedback into plain language for field use.
• System Pattern Detection: Identifies recurring systemic patterns across multiple submissions or cohorts that suggest a platform-level issue requiring escalation.
• Coordination & Handoff: Acts as the primary coordinator between specialized agents (e.g., capture-qa-agent, field-ops-agent) to ensure seamless support for the capturer.

Example Use Cases

1. Onboarding a New Capturer: When the intake-agent approves an application, this agent takes over to send initial onboarding materials and set up the necessary tracking in Paperclip.
2. Handling Failed Submissions: After receiving a QA report indicating multiple data quality failures, this agent drafts a targeted 'Recapture Guide' explaining exactly what went wrong and how to fix it in field-friendly terms.
3. Escalating Bugs: If multiple capturers report the same app crash, this agent verifies reproducibility against existing documentation before escalating it as a platform bug to ops-lead, rather than treating it as an individual user error.